Article Open Access

Analysis of the Efficiency and Performance Effectiveness of Srikandi Application Using the UTAUT Model and Delone & Mclean

Wawan Syahputra, Dahlan Abdullah, Nurdin Nurdin, Muhammad Daud, Taufiq Taufiq

Abstract


The development of information technology has encouraged the government to carry out digital transformation in administrative governance, one of which is through the implementation of the SRIKANDI Application (Integrated Dynamic Archive Information System). This application is designed to support the management of electronic archives and correspondence integrated across government agencies. This study aims to analyze the efficiency and effectiveness of the SRIKANDI Application in supporting government administration, focusing on service speed, documentation accuracy, and resource efficiency. The method used in this study is a mixed methods approach with a sequential explanatory design. Quantitative data were collected by distributing questionnaires to employees who used the application to assess perceptions of efficiency and effectiveness. Furthermore, qualitative data were obtained through in-depth interviews and document analysis to delve into the quantitative findings and explore contextual factors that influence application implementation. Data analysis is carried out in stages, starting with descriptive and inferential statistical analyses for quantitative data and with thematic analysis for qualitative data. This research is expected to contribute to the development of an electronic government system and serve as a reference for evaluation and policymaking related to bureaucratic digitalization. In addition, the results of this study are also expected to strengthen the literature on the effectiveness of government information systems and provide an empirical picture of the practice of implementing the SRIKANDI Application in government agencies.


Keywords


Archival Information Systems, SRIKANDI, E-Government, UTAUT, Delone & Mclean

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DOI: https://doi.org/10.52088/ijesty.v6i1.1806

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International Journal of Engineering, Science, and Information Technology (IJESTY) eISSN 2775-2674